3/24/2023 0 Comments Transmission jackIf you have a permanent 'authority to leave’ or agree to a 'one-time use authority to leave', you understand and agree that this gives our couriers permission to leave your order in question unattended in a safe place at the delivery address without obtaining a signature confirming delivery at the delivery location. To ensure the security of your order a driver will always attempt to gain a signature when a delivery is made unless an 'authority to leave' is active at your chosen delivery address or a 'one-time use authority to leave' is selected directly via NZ Post. ![]() Any freight enquiries will be carried out after standard delivery time frames have been exceeded or if one or more items are pending. If multiple items are purchased in a single transaction, it is possible the goods may be dispatched from more than one location. NZ Fasteners Ltd use courier services and as a result cannot ship to P.O. All goods purchased from NZ Fasteners Ltd will be charged a flat fee of $9.95 for delivery and packaging. NZ Fasteners Ltd will place orders in standard tracked courier bags. Online orders are processed and shipped from Auckland, New Zealand and so we follow any Auckland and New Zealand Public Holidays. You may experience slightly longer delivery times during peak periods, due to wild weather, or due to other postal service delivery issues that are unforeseen or unavoidable events beyond NZ FASTENERS reasonable control. Please note: Shipping times are a guideline and subject to change. Up to 3 business days, plus 1 additional business day in rural areas Delivery DestinationĪreas excluding Auckland and/or listed below ![]() Due to the current climate, further delivery delays may be experienced. Please note: Delivery timeframes are an estimation only. Our delivery partners are experiencing shipping delays outlined in the table below. In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.Due to an unprecedented volume of orders being processed through our website, we are currently experiencing dispatch delays of up to 3 business days. Office Products and Wireless Returns Policy New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. ![]() Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). ![]() In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
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